
What You Agree Not to Do on GetTickets!At GetTickets!, we’re committed to creating a secure, transparent, and fan-first marketplace where everyone can buy and sell tickets with confidence. To keep the platform safe and enjoyable for all users, you agree that you will not (directly or indirectly)
(i) Contact or attempt to contact other GetTickets! users for any purpose other than completing the legitimate ticket transaction for which their contact information was legitimately shared through our platform.
(ii) Collect, harvest, or gather information about other users without their explicit consent.
(iii) Encourage, solicit, or discuss buying, selling, or trading tickets, merchandise, or any related goods/services outside of the GetTickets! platform — we keep all transactions safe and protected right here;(iv) Manipulate, artificially influence, or interfere with the pricing, visibility, or integrity of any listing on GetTickets.
(v) Copy, reproduce, reverse-engineer, modify, create derivative works from, distribute, or publicly display any content (other than your own User Content) or software from the GetTickets! platform without our prior express written permission and the permission of any relevant third parties.
(vi) Use, commercialize, or exploit any GetTickets! application, content, data, or software for any purpose outside of normal use on our platform.
(vii) Infringe or violate GetTickets!’ intellectual property rights or those of any other person or entity.
(viii) Provide inaccurate, false, misleading, or deceptive information; create fake identities; or otherwise misrepresent yourself or the origin of any content posted or transmitted through GetTickets.
(ix) Upload, post, or transmit any viruses, malware, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other malicious code or material that could damage, interfere with, disrupt, or compromise the functionality, security, or operation of the GetTickets! platform or its users.
(x) Access, attempt to access, probe, scan, test the vulnerability of, or interfere with any systems, servers, networks, or data associated with GetTickets! — except as expressly permitted through normal use of the site.
(xi) Engage in spamming, phishing, pharming, pretexting, crawling, scraping, data mining, or any automated or unauthorized data collection activities.
(xii) Circumvent, disable, bypass, or interfere with any security-related features of GetTickets!, including features that prevent or restrict use or copying of any content
(xiii) Take any action that could damage, disable, overburden, impair, or disrupt the GetTickets! servers, networks, or the experience of other users.
(xiv) Defame, abuse, harass, stalk, threaten, intimidate, or otherwise violate the legal rights (including rights of privacy and publicity) of other users, GetTickets! staff, or any third parties.
(xv) Post, share, or engage in any content or behavior that GetTickets!, in its sole discretion, considers insensitive, offensive, inappropriate, harmful to the community, or inconsistent with the spirit and purpose of our fan-focused marketplace;
(xvi) Export or re-export any portion of the GetTickets! platform or its content in violation of applicable export control or other laws.

DROPPED SALES
Handling Delivery Issues & Dropped Sales on GetTickets!
At GetTickets!, we prioritize transparency, reliability, and a great experience for every festival-goer — whether you’re scoring tickets to your dream lineup or sharing extras with fellow fans. We understand that unexpected situations can arise, and we’re here to help resolve them fairly and quickly.
If you’re a seller and, for any reason, you’re unable to deliver the exact festival ticket(s) as described in your listing by the required delivery date:
- Notify GetTickets! immediately — Reach out to our support team as soon as you realize there’s an issue. Timely communication is key and shows good faith.
- We’ll give you the opportunity to make it right — You’ll have the chance to provide the buyer with a replacement ticket of equal or greater value (e.g., better seats, closer to the stage, same festival access, or upgraded experience). If a lower-value replacement is proposed, it requires the buyer’s explicit approval.
- Positive outcome = No extra fees — If you notify us promptly, the replacement is accepted by the buyer, and the transaction completes successfully, you will not face additional fees related to the issue. We reward quick, fair resolutions that keep the festival excitement alive for everyone!

BOTTOM LINE FOR BUYERS :
If anything goes wrong on your end, contact support immediately. We move fast so your festival weekend stays perfect. Thousands of fans buy and sell with us every season because they know GetTickets! has their back — every single time.
Questions about your upcoming purchase or sale? Our support team is standing by to keep your plans on track and your festival experience unforgettable. Welcome to the most trusted way to make festival memories happen!
GREAT SERVICES FOR OUR customers
Verified Ticket Protection
• Every ticket is authenticated before it’s sold by GetTickets.
• Buyers get guaranteed entry or instant refunds.
• Builds trust and reduces the scam
⚡ Instant Digital Delivery
• Tickets are delivered immediately after purchase.
• No waiting, no uncertainty — perfect for last‑minute buyers.